Your Privacy Matters

Privacy Policy

Learn how Sunshine Bond Clean collects, uses and protects your personal information when you visit our website, request a quote or use our cleaning services.

Introduction

This Privacy Policy explains how Sunshine Bond Clean collects, uses and manages personal information when you visit our website, contact us, request a quote or use our cleaning services.

We are committed to handling your personal information responsibly and taking reasonable steps to protect your privacy. By providing personal information to us, you acknowledge this Privacy Policy.

It is important that the information you provide to us is accurate and up to date. If your personal information changes, please contact us so we can update our records.

Personal Information We Collect

Personal information is information that can reasonably identify you. Depending on how you interact with Sunshine Bond Clean, we may collect different types of information.

1

Communication Information

Information you provide when contacting us through our website, email, telephone or other communication channels.

2

Customer Information

This may include your name, phone number, email address, property address and information required to provide our cleaning services.

3

Website Usage Information

Information about how you use our website, including pages visited and interactions with our online services.

4

Technical Information

This may include browser information, device information, IP address and other technical data relating to your use of our website.

5

Marketing Preferences

Information about your communication preferences where you choose to receive updates or promotional communications from us.

6

Service Information

Information relevant to your requested cleaning service, including property details and service requirements.

How We Use Your Personal Information

Sunshine Bond Clean may use your personal information for purposes connected with providing and improving our cleaning services.

  • Responding to enquiries and quote requests.
  • Communicating with you about requested services.
  • Planning and delivering cleaning services.
  • Managing bookings and customer relationships.
  • Maintaining business and service records.
  • Improving our website and customer experience.
  • Protecting the security of our website.
  • Meeting applicable legal or business obligations.
  • Sending relevant communications where permitted.

We generally use your personal information only for the purpose for which it was collected or for another purpose reasonably related to that purpose.

How We Collect Personal Information

We may collect personal information directly from you when you interact with Sunshine Bond Clean.

This may include when you:

  • Complete a contact or quote form on our website.
  • Contact us by phone or email.
  • Request information about our cleaning services.
  • Make a booking or engage our services.
  • Communicate with us through online platforms.

We may also automatically collect certain technical and website usage information through cookies and similar technologies.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality and provide a better visitor experience.

Cookies are small files stored by your web browser. They can help websites remember preferences and understand how visitors interact with website pages.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some features of our website.

We may also use website analytics tools to understand general website traffic and visitor behaviour. This information helps us improve our website and services.

Marketing Communications

From time to time, Sunshine Bond Clean may send information about our cleaning services, offers or relevant updates where permitted.

You may request to stop receiving marketing communications at any time by contacting us or using an available unsubscribe option.

Choosing not to receive marketing communications will not prevent us from contacting you regarding an existing booking, service or other necessary business matter.

When We May Share Your Information

Sunshine Bond Clean does not sell your personal information. However, we may share information with trusted third parties where necessary to operate our business and provide our services.

These parties may include:

  • Website hosting and IT service providers.
  • Business software and system providers.
  • Professional advisers where required.
  • Marketing or analytics service providers.
  • Government or regulatory authorities where required.

We take reasonable steps to ensure that third parties handling personal information do so appropriately.

Data Security

Sunshine Bond Clean takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

Access to personal information is limited where reasonably necessary for business and service purposes. We also take reasonable measures to maintain the security of our website and business systems.

While we take reasonable precautions to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business records and meeting applicable legal obligations.

When personal information is no longer required, we may securely delete, destroy or de-identify the information where appropriate.

Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms or other online services.

Sunshine Bond Clean is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.

Your Privacy Rights

Depending on applicable privacy laws and the circumstances, you may have certain rights regarding the personal information we hold about you.

These may include the ability to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Ask how your personal information is handled.
  • Request that certain communications stop.
  • Withdraw consent where applicable.

If you would like to make a privacy-related request, please contact us using the details below.

Changes to This Privacy Policy

Sunshine Bond Clean may update this Privacy Policy from time to time to reflect changes to our services, business practices or website.

Any updated version will be published on this page. We encourage you to review this Privacy Policy periodically.

Privacy Enquiries

If you have any questions about this Privacy Policy or how Sunshine Bond Clean handles your personal information, please contact us.

Last Updated: September 2026